GM Paid For This Post
CAR companies need bloggers the same way elephants need dung beetles. It’s not that those towering pachyderms can’t live without us creepy crawlies taking their… poop, per se, but Mother Nature has made room for all of us in the consumer’s ecosystem.
So, the elephants have come to accept us. And to roughly paraphrase the guy from Big Blue (IBM), they really can dance an elephantine jig.
General Motors invited Automobiles de Luxe to be their guest at this year’s New York Auto Show. GM rep. Adam Denison first saw my writings over @ 4DriversOnly and sent me a complimentary e-mail that included the invite.
The company’s only request for what amounted to an it’s-on-us vacation was that I remind you in all content pertaining to GM products that the General played host.
It doesn’t escape me or my crew that in signing on to six interviews, four lunch/dinner events, and an invitation to one helluva party that the General captured ADL’s focus far longer than he otherwise would have in so diverse a forum.
Our here-to-there schedule of GM events (which we asked for and were by no means required to meet) squeezed out time for Bentley, Maserati, and Jaguar. As it was, yours was out of breath running back from Benz’s press conference to meet the Cadillac man.
Does such a heavy focus make this venerable little platform for automotive appreciation and critique an all-out sell out? Some have already called to say as much. Each of you can decide for yourselves.
The Quandary
As it is, the wider world of communications is still in a quandary on what to make of bloggers and our biases – real and perceived.
The Fourth Estate (print) is particularly keen on pointing that we produce very little original material (check), merely repost theirs (check), and often serve as nothing better than parrots to corporate press machines (again, check).
But all that said, many of the traditional press have been on “the dole” for some time. And it is easy to see why.
From our rooms at the Peninsula, we knew just what time it was thanks to the clocks on Fifth Avenue’s Presbyterian Church which we turned to from the comfortable, eye-level vantage afforded us from our beaux-arts tower.
At the Buick Cipriani luncheon held in the masonic halls of a former bank, there were some in the audience who with the air of the most practiced diffidence projected that they had seen it all before and had become well accustomed to the perks.
Others, namely some from the Internet community were by contrast new to such corporate generosity – that includes yours truly.
Over the ensuing two days, there would be various levels of pandering. Some of GM’s guests maintained friendly dialog without compromising their neutral role while others were rather eager to ensure GM’s corporate reps knew that they were – doing their part online.
Again, yours truly probably fell somewhere in the middle – which in some golden tome of tried and true journalism likely amounted to treason. I’m sure that somewhere Walter Lippmann cast a furrowed brow on me for failing to maintain objective distance when informing the island (that’s you).
Were he an empathetic man, Mr. Lippmann would see how difficult it was to be purely objective.
Aside from harboring the clearly selfish, not-so-hidden motive of wanting to be re-invited, there was the far more unsettling aspect of realizing that those who ran the corporate communications departments of the General’s various battalions -er – “brands” were – with few exceptions – good and decent people.
Such conditions speak volumes to the maxim that understanding has the hazardous potential of leading to forgiveness.
True, GM’s politesse was not altruistic. But it was nonetheless impressive that us bloggers were accorded respect and in most cases our communication enjoyed a real degree of candor that’s seldom found in exchanges with PR people.
One such well spoken gentleman was Jan-Willem Vester, manager of corporate communications at Saab USA.
Over dinner at The Park restaurant (their fillet was delicious, by the way) he brought faith to a profession that anyone in journalism or pseudo-journalism is geared toward regarding with wary contempt.
How?
Mr. Vester proved “brand” (detest that word) loyal in the organic sense by being an owner/enthusiast through discovery and not solely by corporate attrition.
And what was even greater was that you could carp – as I did – about Cadillac BLS this, or 9-7X that, or why Saab chose to go with “Turbo X” and not replay “Viggen,” and what made producing the Aero X so unrealistic anyway (?) and you’d get the kind of honest, no-bull answers that one just doesn’t expect.
Let’s be clear that Mr. Vester’s engaging responses never for one moment compromised the company line, but they did impress by imparting that the people running Saab were human; and striving to learn and grow from their current, admittedly troubled position.
A quick Google search told me that others have been in receipt of Mr. Vester’s fresh candor.
To hammer this point home, let me tell you that so moved was I by this one rep’s performance that I commended Mr. Vester to one of his superiors at Saab.
Unfortunately, such commendations didn’t appear to register with the other gentleman in question who seemed to be somehow perplexed why he was in an interview with some kid in a suit.
That Zegna suit was tailored just for this kid, friend.
Anyhow, I’m sure to some whose self-appointed and truly bitter duty it is to seek some warped truth in all aspects automotive, this post must amount to a bill of sale. Bought and paid-for press for the General.
Well, perhaps on some level. But then again, let’s take a step back from such accusations and get a little real.
The End
This century will see the end of the autonomous automobile.
As someone who genuinely loves the romance that is the automotive world, to acknowledge this is akin to remembering that all joys in life are ephemeral.
But watching the writing on the wall being written as it now is, it’s important to recognize that the dawn of colorless, robotic and alternative transport spurned by the pressures of urbanization and hyperbole driven, so-called “green” politics is our next destination.
We in the blogging community do have some innate obligation to be honest about that which we learn and then communicate to our audiences. But that obligation should in no way be mired in angry cynicism – which can be an all too tempting forum for a writer to displace personal rage.
To lesser degree, yours truly discovered this with respect to Mercedes-Benz. Physical exercise and other cathartic practices are much better antidotes to stress. Others might consider this where it pertains to their attacks on GM.
So when we learn of some blogger throwing deliberately personal fire bombs at an overpaid, but nevertheless Teflon coated GM exec, the firestorm seems less the virtuous act of the vigilant-corporate-watchdog and more some angry guy vomiting acid for attention.
We write about cars, ladies and gentlemen. And in the grand scheme of things, the subject matter ranks on the lighter scale of news. So, let’s lighten up, try not to be too serious, and grant ourselves permission to enjoy the drive while we still can.
And that means saving our ammo for when it counts.
Besides, how could we hope to deliver objectivity to our audiences if the very core of our coverage were inherently negative?
On behalf of my crew and myself, I extend our thanks to the folks at General Motors for graciously accepting us in amongst their fold for a few days.
As car enthusiasts and journalists, we have learned a great deal from our brief time in New York. And for that experience, we are and shall remain grateful.

PDG | Mar 26, 2008 | Reply
G – many thanks for the honest, transparent look at what was an important moment for ADL. While I empathize with the concern many express regarding corporate sponsorship, I have developed an authentic belief in your ability to investigate, contemplate, and promulgate through most objective lens possible.
Excellent post; I wish more bloggers would be more sincere and self-aware in their writings.
Gunnar Heinrich | Mar 26, 2008 | Reply
Thank you, sir. I try my best.
Steven | Mar 27, 2008 | Reply
Agreed, Gunnar. Companies will ignore blogs at their own peril. Especially well written ones as they’re the ones that will grow in time. I know I couldn’t cover some of the stuff I cover without GM assistance and the readers know it too. As long as you don’t gloss over the dark parts of a product, all’s well and good.
And how come nobody’s mentioned anything about The Truth’s unimaginative shirt-pants combination as photographed at Jalopnik?
Dockers and an Oxford Blue shirt? So 1992.
Gunnar Heinrich | Mar 27, 2008 | Reply
True on all counts.
Christopher Barger | Mar 27, 2008 | Reply
Hi Gunnar – first of all, thanks for a well-written post. I would like to clarify a point for your readers, however. Your post title reminded me of the pay-per-post model, which we reject outright. So I wanted to clarify our intentions.
In hosting social media, we hope we’re providing content that is of interest to you and your readers. We also (obviously) hope that our products will impress a blogger enough to generate a positive post. But NOWHERE in the invitations or agreement is there either the expectation or even implication that we expect a post — positive or negative — as a result of having hosted anyone.
If a blogger writes positively about our products as a result of having attended an event as our guest, great. We hope we earn it every time we reach out to you. If a blogger is less than impressed and writes negatively, then that’s part of the game too — and it provides us healthy feedback about what we need to do better at. We recognize that the individual perspectives that each blogger brings to the table is what makes them worthwhile to their readers, and we don’t want to get in the way of that. So we don’t even ask anyone to post at all unless they feel motivated to. There is no “quid pro quo” expected.
All we ask is that, as you did, IF a blogger chooses to write about something he or she saw while our guest, they disclose to their readers (again, as you did) that we paid for their trip and hosted them. We make that request specifically to avoid harming the credibility of the bloggers involved, and our own.
So, just to be clear – we’re not operating on a pay-per-post model. We didn’t pay you or any bloggers to post anything. I’m sure you understand my sensitivity to clarifying that point.
All that said, your post itself is insightful and candid, and I enjoyed reading it. Thanks for coming to the show, and I enjoyed meeting you.
J | Mar 27, 2008 | Reply
Gunnar, what in the end is important is that the presentation be transparent, so that the reader can decide whether you’ve had you’re head turned.
For a moment let’s lump bloggers in with mainstream media as the media. In my view the media breaks down into two groups, those who I’ll call Reporters and define seeking and presenting facts and then letting the chips fall as they may. Reporters are a small group and exist only in select newspapers, magazines and even fewer broadcast/cable outlets.
The others are Promoters and while they may present some facts they may also ignore some if it interferes with the narrative or agenda they are promoting.
Like (most)individuals who contribute large amounts of money to political campaigns, businesses that sponsor paid promotional junkets are seeking to establish a relationship that they hope will garner sympathetic treatment at some future time. And there’s nothing wrong with that from a business point of view.
One of my favorite automotive writers is David E. Davis Jr., Davis usually is honestly critical in his analysis, but every now and then, he’ll write something that is completely asinine and it usually is in defense of some individual or group who is being absolutely pummeled elsewhere, and for good reason, but he’ll issue a defense because it is an individual or institution he cares about.
Just be intellectually honest and you’ll be alright.
Jim
Gunnar Heinrich | Mar 28, 2008 | Reply
Christopher > thank you for commenting and making the point that this post wasn’t literally paid for by your company.
Quite so – it wasn’t. And I’ll wager that ADL’s readers figured as much. But again, thank you for making the distinction.
Jim > Your advice is sound. And you’re right – there are plenty of both self-proclaimed and un-proclaimed “advocacy journalists” out there pushing agendas.
steane | Apr 8, 2008 | Reply
Great post Gunnar. GM is a nice big easy target for many, and at times a deserving one, but not always.
It’s refreshing to be reminded that behind the scenes are normal people just doing their job and doing it with passion and care.
I’m glad the fillet was good!